Default plan change offer

DefaultPlanChangeOffer renders any offer of type 'plan_change'. It builds a grid of plan cards from offer.plans — each card has the plan name, optional tagline, formatted price, optional struck-through MSRP, and a checkmarked feature list. The customer's current plan (matched against subscriptions[0].items[0].price.id) renders disabled with a "Current" badge, and the picker preselects the first other plan. The selected plan id is passed to onAccept({ planId }). The grid layout works well for 2–3 plans with short feature lists; for 4+ plans or long feature lists, see the Plan change as stacked rows recipe.

default component

A different plan might fit

Pick the one that matches your usage.

The full source

Copy this file into your project. It's the same file the showcase preview above renders from.

components/MyPlanChangeOffer.tsxtsx

import { useState } from 'react'
import { formatPriceFromMinor } from '../../../core/format'
import type { OfferDecision, OfferStepProps, PlanOption } from '../../../core/types'
import { cn } from '../../../core/utils'
import { RichText } from '../../rich-text'
import { Checkmark } from '../shared'

export function DefaultPlanChangeOffer({
  title,
  description,
  subscriptions,
  offer,
  onAccept,
  onDecline,
  isProcessing,
  classNames,
}: OfferStepProps) {
  const o = offer as OfferDecision & { plans?: PlanOption[] }
  const plans = o.plans ?? []
  // Mark the customer's current plan via their first subscription's first
  // price; switching to that same plan would be a no-op so it gets disabled.
  const currentPlanId = subscriptions[0]?.items[0]?.price.id
  const initialPlanId = plans.find((p) => p.id !== currentPlanId)?.id ?? null
  const [selectedPlanId, setSelectedPlanId] = useState<string | null>(initialPlanId)
  const selectedPlan = plans.find((p) => p.id === selectedPlanId) ?? null

  const headline = title ?? offer.copy.headline
  const body = description ?? offer.copy.body
  const ctaLabel = isProcessing
    ? 'Processing...'
    : selectedPlan?.name
      ? `Switch to ${selectedPlan.name}`
      : offer.copy.cta

  return (
    <div className={cn('ck-step ck-step-offer', classNames?.root)}>
      {headline && <h2 className={cn('ck-step-title', classNames?.title)}>{headline}</h2>}
      {body && <RichText html={body} className={cn('ck-step-description', classNames?.description)} />}

      <div className={cn('ck-offer-card', classNames?.card)}>
        <div className="ck-offer-details ck-plan-grid">
          {plans.map((plan) => {
            const interval = plan.duration?.interval ?? 'month'
            const currency = plan.amount.currency ?? 'USD'
            const isSelected = plan.id === selectedPlanId
            const isCurrent = plan.id === currentPlanId

            return (
              <button
                type="button"
                key={plan.id}
                onClick={() => setSelectedPlanId(plan.id)}
                disabled={isCurrent}
                className={cn(
                  'ck-plan-card',
                  isSelected && 'ck-plan-card--selected',
                  isCurrent && 'ck-plan-card--current',
                )}
                aria-pressed={isSelected}
              >
                <div className="ck-plan-name">
                  {plan.name ?? plan.id}
                  {isCurrent && <span className="ck-plan-current-badge">Current</span>}
                </div>
                {plan.tagline && <div className="ck-plan-tagline">{plan.tagline}</div>}

                <div className="ck-plan-price-row">
                  <span className="ck-plan-amount">{formatPriceFromMinor(plan.amount.value, currency)}</span>
                  <span className="ck-plan-period">/{interval}</span>
                  {plan.msrp && <span className="ck-plan-msrp">{plan.msrp}</span>}
                </div>

                {plan.features && plan.features.length > 0 && (
                  <ul className="ck-plan-features">
                    {plan.features.map((feature, i) => (
                      <li key={`${plan.id}-feature-${i}`} className="ck-plan-feature">
                        <span className="ck-plan-feature-check">
                          <Checkmark size={11} />
                        </span>
                        {feature}
                      </li>
                    ))}
                  </ul>
                )}
              </button>
            )
          })}
        </div>
        <button
          type="button"
          className={cn('ck-button ck-button-primary', classNames?.acceptButton)}
          onClick={() => selectedPlanId && onAccept({ planId: selectedPlanId })}
          disabled={isProcessing || !selectedPlanId}
        >
          {ctaLabel}
        </button>
        <button type="button" className={cn('ck-button-link', classNames?.declineButton)} onClick={onDecline}>
          {offer.copy.declineCta}
        </button>
      </div>
    </div>
  )
}

Wire it into a flow

Drop the file into your codebase and reference it from the appropriate prop on <CancelFlow>.

CancelButton.tsxtsx

// The SDK uses DefaultPlanChangeOffer when an offer of type 'plan_change' renders.
// Copy the source to fork from this baseline.

import { CancelFlow } from '@churnkey/react'
import { MyPlanChangeOffer } from './components/MyPlanChangeOffer'

<CancelFlow
  steps={[
    {
      type: 'survey',
      reasons: [{
        id: 'expensive',
        label: 'Too expensive',
        offer: {
          type: 'plan_change',
          plans: [
            { id: 'starter', name: 'Starter',
              amount: { value: 900, currency: 'USD' },
              tagline: 'Lighter usage',
              features: ['5 projects', 'Email support'] },
          ],
        },
      }],
    },
    { type: 'confirm' },
  ]}
  components={{ PlanChangeOffer: MyPlanChangeOffer }}
  handlePlanChange={async (offer) => myBilling.changePlan(offer.result.planId)}
  handleCancel={async () => myBilling.cancel()}
/>